FAQ

Frequently Asked Questions

How is the winner chosen?

The winner is drawn on a live Facebook video, the winning number is chosen at random via a Google number generator.

How will I receive the prize?

The prize will be posted out directly to you, delivery times varies on the product but usually around 5 working days, we will update the winner once chosen.

What payment methods do you accept?

We accept all credit and debit cards (excl. AMEX) at checkout.

Are you registered and a legitimate company?

See our about page (link here), The Online Giveaways is a sister company to our cycling marketplace, The Online Cycle Shop (link here), we are a UK registered company.

What happens if there is tickets left on the competition?

Each competition has a draw date on the product page, this is usually 28 days, if the competition sells out before this time we will bring the draw forward, if there is still tickets left at the draw date we will extend this to a maximum of 28 days, after this the entrants will be put in a draw for the cash alternative (70% of the total ticket sales).